Our Shipping Policy

Shipping and Delivery Policy

At Regalmet International Inc, we're committed to delivering high-quality apparel and clothing products to our customers worldwide. Our dedicated supply chain department ensures seamless logistics, from production to delivery.

Sample Shipments

For sample orders, we use renowned courier services like DHL, FedEx, or UPS, offering:

  • Door-to-door delivery
  • Lead time: 5-7 working days
  • Tracking updates via email/SMS or WhatsApp
  • Purpose: Ideal for clients who wish to evaluate product quality before placing a bulk order

Bulk Shipments

For bulk orders, we offer flexible shipping options:

  • Courier Services (Door Delivery): DHL, FedEx, or UPS for fast and reliable delivery
  • Air Freight (Airport to Airport): For customers with import licenses
  • Sea Cargo (Port to Port): For large volume orders, with containerized movement options (20ft, 40ft, or 40ft HC)

Incoterms Options

We accommodate various Incoterms options to suit your needs:

  • DDP (Delivered Duty Paid)
  • FOB (Free on Board)
  • C&F (Cost and Freight)
  • CIF (Cost, Insurance, and Freight)

Supply Chain Transparency

Our dedicated supply chain department keeps you informed throughout the production and delivery process:

  • Regular email updates
  • Pictures and videos of production stages
  • Video calls for real-time updates
  • WhatsApp communication for quick queries

Delivery Timeline

Our typical delivery timeline is:

  • Sample shipments: 5-7 working days
  • Bulk shipments: 15-30 working days (depending on shipping method and destination)

Tracking and Insurance

We provide tracking information for all shipments. Insurance options are available upon request.

Customs Clearance

Customers are responsible for customs clearance, duties, and taxes in their respective countries.

Returns and Refunds

Please refer to our Return Policy for details on returns, refunds, and exchanges.

By choosing Regalmet International Inc, you can trust that your apparel and clothing products will be delivered efficiently, securely, and with transparent communication.

Contact our supply chain department for any questions or concerns:

 

 

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