Privacy Policy

Privacy Policy for Regalmet International Inc.
Last Updated: February 5, 2025

At Regalmet International Inc. ("we," "us," or "our"), safeguarding your personal data is a priority. This policy outlines how we collect, use, and protect your information across our operations in Sialkot, Pakistan, and Toronto, Canada. We comply with global privacy laws, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and the EU’s General Data Protection Regulation (GDPR)

1. Information We Collect

We collect data essential for delivering our apparel products and services:

• Personal Details: Name, email, shipping/billing address, phone number, and payment information (e.g., credit card details processed securely via encrypted gateways).
• Transactional Data: Order history, product preferences, and customer service interactions.
• Technical Data: IP address, browser type, and cookies (see Section 5) to enhance website functionality and analytics.

2. How We Use Your Information

Your data enables us to:

• Process orders, manage shipments, and provide customer support.
• Send transactional updates (e.g., order confirmations) and marketing communications (with explicit consent).
• Improve our website, products, and services through analytics.

We never sell your data. It is shared only with trusted third parties (e.g., payment processors, shipping partners) under strict confidentiality agreements.

3. Data Security

We implement robust safeguards to protect your information:

• Encryption: SSL/TLS for online transactions and secure servers for stored data.
• Access Controls: Restricted employee access to sensitive data.
• Regular Audits: To ensure compliance with global security standards.

4. International Data Transfers

As a global brand, data may be transferred between our offices in Pakistan and Canada, as well as third-party partners. We ensure such transfers comply with legal requirements and use safeguards like standard contractual clauses (SCCs) for GDPR compliance.

5. Cookies & Tracking Technologies

We use cookies to:

• Enhance user experience (e.g., session cookies for cart retention).
• Analyze website traffic via tools like Google Analytics.
  You can manage preferences via browser settings or our cookie consent banner.

6. Your Rights

You have the right to:

• Access, Correct, or Delete your data.
• Withdraw Consent for marketing communications.
• Object to Processing under GDPR.
  To exercise these rights, contact us at regalmeti@gmail.com or +1 (437) 608-4030.

7. Children’s Privacy

We do not knowingly collect data from individuals under 16. Parents/guardians may contact us to remove unintended data collection.

8. Policy Updates

We may revise this policy to reflect legal or operational changes. Updates will be posted on our website with a revised "Last Updated" date.

Contact Us

For questions or data requests:

• Email: regalmeti@gmail.com
• Phone/WhatsApp: +1 (437) 608-4030
• Mailing Address (Canada): 701-5 Dufresne Court North York, ON M3C 1B7 Canada

Transparency is our commitment. This policy reflects our dedication to protecting your privacy while delivering exceptional apparel experiences.

Regalmet International Inc. | Sialkot, Pakistan & Toronto, Canada